Can I crush ice in my blender, even if I don’t have the "ice crush" feature?
Yes. Always cover ice with a liquid and process in small batches, using the highest speed available, and pulse until satisfied with texture.
Can I chop dry ingredients in my blender?
Yes. Always process in small batches and Pulse on and off (limiting run time) until mixture is at its desired texture.
Helpful Hint: Stop and shake or stir container often.
Can I blend dry rice and beans in my blender?
Yes. You can blend rice and beans in the blender to make flour. We recommend that you limit the quantity to 2 cups or less at a time.
How do I process raw vegetables?
Process in small batches.
- Cut food into small pieces and drop in container
- Cover with cool water
- Use the High speed and pulse, shake or stir often
- Drain
Are there recipes available?
I have a blender with a dispensing spout. What is the best way to dispense thicker items?
Turn motor on low and allow to run while dispensing.
What is the container made of?
What are the blades made of?
They are made of stainless steel.
What is the gasket made of?
The gasket is made of EPDM rubber. It is made from material approved for food contact by the FDA, Food & Drug Administration, and by NSF, National Sanitary Foundation.
Can I change the motor clutch?
>No. Internal parts (for your safety) are not available. Please contact Customer Service for further assistance.
What would make the motor smoke?
A "smoking motor" is usually caused from binding between the cutting unit clutch and the cutting assembly which connects to the motor. Unplug the blender and allow to cool. Once the blender is cool, check the cutting assembly (see the Use and Care instructions for your model for a parts diagram) to see if the blades "spin freely." Be careful, the blades are sharp. If the blades do not spin freely, the cutting unit needs to be replaced. Once the blender base (without container) is cool, plug it in and turn it on to see if it works properly. (If the unit was not turned off when the cutting unit locked, the motor could be damaged.)
Should my new blender smell during use?
New units sometimes burn off excess varnish/oils from the manufacturing process. This is normal and the smell should go away. If the smell does not go away after the first couple of uses, discontinue using the blender.
Why does the container carry an odor?
Depending on the type of ingredient, an odor may linger within the container; simply store the container without the lid.
Helpful Hint: Rinse the container with a little diluted bleach and water solution.
What are the different options or speeds for?
The speeds give flexibility in the amount of power allowed from the motor to satisfy a variety of blending applications.
Helpful Hints:
- Our Home Economist says that she uses High and Pulse for almost everything.
- Replacement cutter assemblies can be purchased at many discount or department stores or through the Consumer Affairs group at 1-800-851-8900.
How much does the speed change (i.e. current, rpm) between each push button switches?
On 350W – 6, 7, 8 and 10 speed blenders there is about 500 rpm difference between each consecutive button, and about 2500 rpm difference from LO to HI. On 450W – 10, 12, 14 and 16 speed blenders there is about 300 rpm between each consecutive button, and about 2500 rpm difference from LO to HI.
Why is the Peak Power wattage higher on the carton then the wattage rating on the bottom of my blender?
The blender pulls a higher wattage the first few seconds that it is turned on. This is Peak Power and is important because the first few seconds are the most strenuous on the motor.
What’s the best way to disassemble the jar for cleaning?
Place the blender jar on the base and turn the handle counter clockwise to loosen.
Are any of the parts dishwasher safe?
It differs among models and types of material used for your specific blenders. It is best to check Use and Care manual, available on line at www.hamiltonbeach.com. Never use your dishwasher’s Sani Cycle, it heats to extremely high temperatures and may damage even dishwasher safe parts.
Are containers and cutting units dishwasher safe?
The glass jar is top rack dishwasher safe. Dishwasher use may, however, cause the plastic container to "cloud." This is normal.
The cutting unit is not dishwasher safe and should be washed with hot soapy water.
Helpful Hint: While the container is dishwasher safe, for best long-term use and care you should hand wash and dry it.
Where’s the model, type and series number located?
Model number, type number, series code and wattage information is located on the rating label. The rating label is located on the bottom or rear of your blender motor housing. It may be found on a sticker or engraved into the plastic.
How do I determine the watts?
The watts are determined by multiplying the amps by the volts.
What parts are replaceable?
Why doesn't my bread maker turn on?
Verify that the appliance is connected to a working outlet. Consider trying a different outlet and ensure the circuit breaker isn't tripped. For further support, contact the Hamilton Beach customer service team at hamiltonbeach.com/customer-service.
Why isn't my dough rising?
Several factors can affect dough rise, with active yeast being among the most crucial. To ensure your yeast is active and not expired, follow these steps:
- Pour 1 cup (240 g) of warm water between 105°-115°F into a measuring cup.
- Add 1 teaspoon (5 g) of white sugar and 1 tablespoon (11 g) of yeast.
- Place the measuring cup in a warm place for approximately 5 minutes.
- Active yeast will visibly bubble or expand. If there's no reaction, the yeast may be inactive or expired.
Storing yeast in the refrigerator or freezer is recommended to extend its shelf life.
Why is the dough rising too high?
Here are some simple tips to prevent your dough from rising too much:
- Carefully measure all ingredients, including yeast. Too much yeast can make the yeast rise too high.
- Check the flour's expiration date.
- Minimize lid lifting during cycles to maintain the ideal temperature.
- Verify that the kneading paddle is correctly positioned in the pan.
- Try reducing yeast quantity by 1/4 teaspoon (1g).
Can I make gluten-free bread in a bread maker?
Yes, Hamilton Beach Bread Makers are great for making gluten-free bread. For optimal results, ensure you're using the correct program and the right type of gluten-free flour.
More information on gluten-free flours:
All-purpose flour: This has a mix of hard and soft wheat, perfect for general baking.
Bread flour: Bread flour is better suited for yeast breads. Bread flour is the key ingredient in making bread and is recommended for most yeast-bread recipes due to its high gluten content that helps the bread keep its shape after rising. Flour varies by region. For example, American flour is milled from hard spring wheat; Canadian flour is milled from hard winter wheat.
Self-rising flour: Contains baking powder, mainly used for making cakes. Do not use self-rising flour with yeast.
Whole-wheat flour: Ground from the entire wheat kernel, it adds more fiber and nutrition content to your bread. Whole-wheat flour is heavier. As a result, loaves may be smaller in size and have a heavier texture.
All-purpose gluten-free flour: Used for gluten-free recipes. A 1:1 replacement gluten-free flour mix works as a substitute for regular flour in non-gluten-free recipes. Use an equal amount of the 1:1 replacement mix as you would regular flour.
NOTE: 1:1 replacement gluten-free flour will not work with yeast bread recipes.
Can I make sourdough in the bread maker?
Yes, sourdough bread can be made in our bread makers. Use the sourdough setting and a sourdough starter for the best results. If your bread maker doesn't have a sourdough setting, the French bread cycle can also be used to achieve similar results. Sourdough, like French bread, requires long rise cycles.
How do I add nuts or seeds to the bread?
Some of our bread maker models have an automatic nut and seed dispenser. If your model includes this feature, place the nuts or seeds into the designated compartment and activate the "dispense/distribute" function. The bread maker will add the nuts automatically. For models without the automatic dispenser, there may be an audible tone (beep) that signals the beginning of the second knead. When this occurs, pause the bread maker, add nuts or seeds, close the lid, and resume the cycle.
Why is my bread crust soggy?
To prevent a soggy crust, remove the bread pan promptly from the bread maker once the baking cycle is complete.
How do I remove the kneading paddle from the loaf?
The paddle is designed to come out of the pan along with the bread. Use the paddle removal tool to gently hook and pull the paddle out from the loaf.
How do I remove the kneading paddle from the bread pan?
What program functions does the bread maker have?
What is the capacity of the bread maker?
Can I customize the baking cycle?
Certain Hamilton Beach bread maker models offer customization options for kneading, rising, and baking times and temperatures. Please see the Use and Care Guides for details about each model: https://hamiltonbeach.com/use-and-care
What flour should I use in the bread maker?
All-purpose flour: This has a mix of hard and soft wheat, perfect for general baking.
Bread flour: Bread flour is better suited for yeast breads. Bread flour is the key ingredient in making bread and is recommended for most yeast-bread recipes due to its high gluten content that helps the bread keep its shape after rising. Flour varies by region. For example, American flour is milled from hard spring wheat; Canadian flour is milled from hard winter wheat.
Self-rising flour: Contains baking powder, mainly used for making cakes. Do not use self-rising flour with yeast.
Whole-wheat flour: Ground from the entire wheat kernel, it adds more fiber and nutrition content to your bread. Whole-wheat flour is heavier. As a result, loaves may be smaller in size and have a heavier texture.
All-purpose gluten-free flour: Used for gluten-free recipes. A 1:1 replacement gluten-free flour mix works as a substitute for regular flour in non-gluten-free recipes. Use an equal amount of the 1:1 replacement mix as you would regular flour.
NOTE: 1:1 replacement gluten-free flour will not work with yeast bread recipes.
How do I know if yeast is still fresh/active?
To test the freshness of your yeast:
- Pour 1 cup (240 g) of warm water (between 105°-115° F) into a measuring cup.
- Add 1 teaspoon (5 g) of white sugar and 1 tablespoon (11 g) of yeast.
- Let it sit in a warm spot for around 5 minutes.
- Active yeast will start bubbling or expanding. If not, the yeast is inactive or expired.
Can I use a sugar substitute?
Sugar is necessary for yeast to produce a light loaf with a good height. Natural sugar, such as honey, agave, or maple syrup will work, although results will vary with the type and amount used. Erythritol, stevia, and artificial sugar substitutes will not allow the yeast to ferment and should be avoided.
Can I omit salt or sugar from the recipe?
The combination of sugar, salt, and yeast is essential in bread-making. Salt regulates yeast activity, preventing excessive rising.
Note: Sugar and salt are distributed among slices, so each serving contains only a small amount.
Can I open the lid while bread maker is operating?
This bread maker features a viewing window in the lid, allowing you to monitor the progress. Quick checks during initial kneading are okay. Avoid opening the lid during the rising and baking stages to prevent potential issues like the loaf falling or improper baking due to temperature adjustments in the baking chamber. Condensation may form on the viewing window after mixing and kneading, but it typically clears once the baking cycle begins, providing a clear view of your loaf.
Can I use my favorite bread recipes in my bread maker?
Some recipes have a bread maker conversion guide, but if not, experiment to find the right proportions. Make a few loaves and use Hamilton Beach recipes to determine the ratio of ingredients. Never exceed the dry ingredient capacity of your bread maker.
What will happen if I leave bread in the bread pan after baking?
Some models have a warm cycle that lets you leave bread in the bread maker for up to an hour after baking is complete. However, your bread may continue to cook or brown slightly. Once the warming cycle is over, it is best to remove the bread pan immediately and let it cool for 10 minutes before removing the bread from the bread pan.
Can recipes be cut in half?
No, it is not recommended. The ingredient proportions perform better when used in the full amounts.
Can I use a bread mix in a bread maker?
Many packages have bread maker instructions. The instructions on the package will list the required amount of water and yeast. Be sure to add liquid, then dry ingredients, followed by yeast. Do not allow the yeast to sit in liquid.
The bread type setting varies based on the bread mix:
- Basic cycle for white bread
- Sweet bread cycle for additions like dried fruit, cheese, or nuts
- Whole Grain setting for whole-wheat or multigrain
Do not use bread mixes that exceed 2 lb. (907 g) loaf size.
Why is the window cloudy or covered with condensation?
Condensation may occur during mixing or rising cycles but usually disappears during baking. Clean window well in between uses.
Why is the dough not blending thoroughly?
If you're facing issues with dough blending or excess flour buildup:
- Ensure the bread pan is securely set in the unit and the kneading paddle is firmly on the shaft.
- Make sure ingredients are measured accurately and added in the proper order.
- Consider pausing the bread maker afte``r the first mixing cycle to scrape the sides with a rubber spatula to ensure all ingredients are blended.
- Gluten-free dough tends to be wet; pause the cycle if needed and use a spatula to blend ingredients.
- Excess flour can be removed from loaf once baked and cooled. After baking and cooling, gradually add water (one tablespoon at a time) until the dough forms a ball, removing the excess flour.
Why does bread have a crater on top of the loaf once baked?
The dough has risen too fast because too much yeast or water was added. To correct this, measure all ingredients accurately and decrease the amount of yeast or water slightly, if necessary. Ensure the correct cycle is used for your recipe.
Why is the crust color too light?
If the crust color is too light, limit opening the lid, especially once the initial kneading cycle starts. This prevents temperature drops that might hinder proper baking. You can also try selecting a darker crust option (not available on all cycles) to adjust the baking process for a deeper color.
Why is the crust color too dark?
If the crust color is too dark, consider slightly reducing the amount of sugar. You can also try selecting the light crust option (only available on some cycles).
Why is the bread loaf lopsided?
A lopsided loaf might be caused by:
- Using too much yeast or water. Measure accurately and reduce yeast or water slightly if needed.
- The kneading paddle pushing dough to one side before baking.
- Whole-grain flour can sometimes result in an uneven loaf.
Why are the loaves different shapes?
Bread shape varies by the type of bread. Whole-grain or multigrain bread tends to be denser and might appear shorter compared to basic white bread.
Why is bread hollow or holey inside?
Bread will vary due to ingredients and environmental factors like room temperature, humidity, and altitude. To avoid uneven rising or holes in the bread:
- Measure ingredients accurately.
- If the dough is too wet or rises unevenly, reduce yeast or water slightly and check salt measurement.
- Use warm, not hot, water when adding it to the pan to prevent issues.
Why is bread underbaked or sticky?
Using too much water or selecting the wrong cycle (with incorrect bake time) can cause underbaked or sticky bread. To fix this:
- Reduce the amount of liquid used.
- Ensure precise measurement of ingredients.
- Double-check the chosen cycle for the recipe.
Why does the bread mash down when I slice it?
The bread may be too hot. Allow the bread to cool on a wire rack before slicing. For best results, allow the bread to cool for 20-30 minutes after removing it from the bread maker.
Why does bread have a heavy, thick texture?
This can happen due to excess flour, old flour, or insufficient water. Try adding more water or reducing the amount of flour used. Additionally, remember that whole-grain breads or those with many add-ins like dried fruits and nuts often have a denser texture.
Why is the outside of the pan dark or spotted?
If the outside of the pan appears dark or spotted, it might be from washing in the dishwasher. This is normal and won't impact the bread pan's performance.
How do I prevent the bread from breaking when removing it from the pan?
Allow bread to cool for 10-15 minutes before removing it from the bread pan to prevent it from breaking apart.
Single-Serve The Scoop®: How do I get the best cup of coffee from my The Scoop® Coffee maker?
In order to get a great tasting cup of coffee: Scoop coffee grounds directly into the The Scoop® filter provided. For an 8oz. cup, scoop grounds to the first line mark in your scoop filter. For up to a 14oz. cup, scoop grounds to the 2nd line mark (MAX) in your scoop filter.
If you prefer to use a traditional coffee scoop method to get started, measure coffee in the following way:
8-oz. cup = 2 tablespoons ground coffee
14-oz. cup = 3 tablespoons ground coffee
To get the perfect taste you prefer, adjust measurements up or down accordingly.
Please refer to your full Use and Care Guide for warnings, additional instructions, tips, and guidance on how to use this product.
Use: The safeguards in the Use & Care manual state to unplug the coffee maker after use. Is this really necessary?
Yes. You should unplug all countertop electric appliances when finished using. Unplugging the unit will disable the clock; however, it is not intended to be the principal time keeping device in the home.
Use: Why do I not get 12 actual cups from my 12-cup coffee maker?
The standard serving size for coffee is 5 ounces, not the 8 ounce cooking unit of measurement for volume.
Use: What is the best temperature for brewed coffee?
175°-185°F is the standard brew and keep-warm temperature for coffee.
Use: Why is my coffee maker overflowing?
If water is overflowing, the water reservoir is overfilled. There is a drain hole in the rear of the coffeemaker to prevent overfilling. If the overflow is coffee, you may have used more than one tablespoon of coffee per cup of water or not fully seated either the brew basket and/or the carafe underneath the brew basket. Make sure you have correctly aligned the brew basket and the carafe and are using the correct amount of coffee grounds. Overflowing may happen more frequently with decaffeinated, flavored and finely-ground coffee. Overflowing may occur if the paper filter collapses inside the brew basket. Use a good quality paper filter.
Use: Can I reheat cold coffee?
The warming plate is not designed to reheat cold coffee.
*Tip: The best way to reheat cold coffee is in a mug in a microwave. Do not pour cold coffee back through the coffeemaker’s water reservoir – it will cause a blockage within the element and damage the coffeemaker.
Use: Can I put the carafe on a stovetop or in the microwave?
No. Never place the carafe on a stovetop or in the microwave.
Use: Why is my coffee maker noisy?
It is normal for a coffee maker to produce gurgling and boiling sounds near the end of the brew cycle as the last of the water cycles. This sound may also be heard anytime the unit is turned off and back on.
Use: Can I turn my coffee maker off and then back on to keep the 2 hour automatic shut off from activating?
Yes. However, if there is water in the reservoir, the coffee maker will begin a new brew cycle.
Features: What makes the 1-4 cup mode different from other modes?
The 1-4 cup mode slows the brewing process in order to get the full flavor of the coffee without having to use more coffee grounds.
Features: What is Accelerated Brewing?
Coffee makers that feature “Accelerated Brewing” have higher wattage, and therefore will brew faster.
Features: What does the water drop on the display mean?
The water filter needs to be replaced.
Features: What does the Brew Selector feature do?
The Brew Selector allows you to select the strength of your coffee. When using the Bold or Robust setting, hot water is dispensed more slowly over the grounds, allowing more coffee flavor to be extracted from the coffee grounds. The Bold setting will take a few minutes longer to finish brewing than the standard brew setting.
Model Information: Where can I find the model, type and series number of my coffee maker?
Model number, type number, series number, and wattage information are located on the rating label, which is on the bottom or rear of your coffee maker. It may be a sticker or engraved into the plastic.
Model Information: How do I determine the wattage?
Watts are determined by multiplying the amps by the volts.
Model Information: How do I determine the amps?
The amps are determined by dividing the volts into the watts. Example: volts = 120, watts = 1000. Therefore, 1000 divided by 120 = 8.3 amps.
Model Information: What parts are replaceable?
Tank, lid, filter, basket filter, water filter, seal and descaler.
Clean: What is the best way to clean the inside of my Automatic Drip Coffee maker?
- Place empty carafe on Keep-Hot Plate and place empty filter basket into coffee maker. Firmly close rotating filter cover.
- Pour one pint of plain white vinegar (or coffee maker cleaner and descaler) into the reservoir.
- Turn ON coffee maker.
- After 30 seconds turn OFF.
- Wait 30 minutes to allow the vinegar to clean. Then turn ON again. When the brew cycle is finished, turn OFF.
- Empty carafe and rinse. Pour one carafe of cold water into the reservoir. Place carafe on Keep-Hot Plate
- Turn ON. When the brew cycle is finished, empty the carafe. Repeat this process with one more carafe of cold tap water.
- Turn OFF when complete.
- Wash carafe and filter basket before making a beverage.
Refer to your Use & Care guide for tips specific to your coffee maker.
Clean: How should I clean coffee stains in my stainless steel thermal carafe?
Fill the stainless steel thermal carafe with boiling water and add a dishwasher tablet. Let it sit overnight, then rinse thoroughly the next day.
Clean: How often should I clean my Automatic Drip Coffeemaker?
Cleaning prolongs the life of the coffeemaker. We suggest that those coffeemakers that are used daily be cleaned monthly.
Clean: Are any of the parts dishwasher-safe?
Our glass and stainless coffee maker carafes are top-rack dishwasher safe as are the brew baskets, pod baskets and brew baskets, but always check the Use and Care guide for detailed cleaning instructions.
Parts: Where can I purchase replacement parts?
Replacement parts are available at some local discount and department stores; otherwise, carafes, replacement water filters, etc. can be purchased directly through our website and toll-free Consumer Service Line (800.851.8900) or from a Master Parts Distributor.
Parts: Can I purchase a heating element or any internal part?
No. We do not intend for coffee makers to be repaired. Internal parts are not sold to consumers.
BrewStation: My BrewStation does not seem to be pumping the water through, or it may start and stop. How can I fix this problem?
Clean the unit with a decalcifier (like CLR), according to the instructions in your Use & Care guide (available online). Most of the time, decalcification will correct the problem because the unit may just be clogged.
BrewStation: My BrewStation has started to dispense coffee more slowly than usual. How can I fix this?
You may have a clogged screen in the bottom of the brew tank. Try using an old toothbrush to gently clean the mesh screen and rinse away the buildup.
BrewStation: Why is my BrewStation tank leaking?
You may have buildup in the tank seal. Turn the brew tank upside down over the kitchen sink, then press the dispensing valve (on the bottom of the tank) and flush with water for 30 seconds.
Features: What does the star on the clock display mean?
The unit needs to be cleaned. Use a decalcifier as instructed in the Use & Care guide (available online).
My food processor won't turn on. What do I do?
- Verify that the unit is plugged into a working outlet. You may verify that the outlet is working by plugging in a lamp or other appliance.
- If the outlet is not working, try resetting the GFCI by pressing the reset button or reset the circuit breaker at the electrical box for your home.
- Food processors have protective interlocks built in for your safety. Ensure that all parts are properly assembled and locked.
- Some models have a resettable thermal device. To reset, unplug the food processor and allow it to cool for several minutes before trying again.
- If these steps fail, DO NOT attempt to repair the unit. Contact Hamilton Beach Brands Customer Service.
What do I do if my food is not chopped, sliced, or shredded uniformly?
- For models with multiple chute sizes, ensure that you use the chute size that will best keep foods in the upright position.
- For smaller, thinner foods (like carrots) use the small, round chute or cut the food in half and load pieces side by side in the larger chute. This will prevent the food from falling over and will result in more uniform slices.
- Refer to the food processing charts in your model's Use & Care for recommended food sizes, operation speeds, and food quantities.
What do I do if my unit has a burning smell?
There may be a residue left on the motor from the manufacturing process, causing a slight odor during initial use. This will go away. If a strong odor or any visible smoke appears, unplug the unit IMMEDIATELY and contact Hamilton Beach Brands Customer Service.
My motor seems weak, what do I do?
- Don't overfill the bowl or the feed chute.
- When shredding cheese, use firm cheese that has been chilled for at least 30 minutes. Do not remove it from the refrigerator until you are ready to process it.
- Refer to the food processing charts in your model's Use & Care for recommended food sizes, operation speeds, and food quantities.
Cheese is not shredding well in my unit, what do I do?
Cheese should be processed immediately after being removed from the refrigerator. Soft cheese like mozzarella should be placed in the freezer for 30 minutes prior to processing to ensure it is firm enough for shredding.
What do I do if nothing is coming out of my spiralizer?
- Check to make sure the food grip on the end of the pusher is firmly inserted into the food before you begin spiralizing. If the grip is spinning on top of the food, remove the food from the chute and cut a new flat edge before trying again.
- Check the spiralizing blade or cone for clogs. Pulp and seeds may sometimes accumulate and need to be cleaned out before proceeeding.
- Apply light, constant pressure to the food pusher while spiralizing. Pressing harder will not speed up the process or make the Spiralizer cut better.
- Check "Success Tips for Spiralizing"
How do I lock the food processor lid?
For traditional twist-lock models, align the cutout notches on the food processor bowl with the base. Holding the handle firmly, turn bowl clockwise until it locks into place. To attach the lid, align the cutout notches of the lid with the food processor bowl. Place one handle on the lid and the other on the handle of the food processor bowl. Turn lid clockwise until it locks into place. NOTE: The food processor will not operate until the lid and bowl are properly locked.
For Stack & Snap Models, place the bowl on the base so it sits flat and level. Place the lid on the bowl so the pour spouts align and the feed chute is next to the handle. Push lid latches down until they snap into place. For models that come with a locking arm instead of latches, raise the locking arm up and over the bowl until it snaps into place. Note: The food processor will not operate until the lid is fully secured by the lid latches or locking arm.
How do I unlock the food processor lid?
Ensure the food processor is turned off and unplugged.
For traditional twist-lock models, turn the lid counterclockwise until it unlocks. Lift the lid off the bowl. Holding the handle firmly, turn the bowl counter clockwise unitl it unlocks and the lift the bowl off the base.
For Stack & Snap Models, lift up on lid latches to unlock the lid and remove it from the bowl then simply lift the bowl straight up to remove it from the base. For models that come with a locking arm instead of latches, lower the arm to the counter before removing the lid and bowl from the base.
How do I prevent the food processor bowl from leaking?
Some food processors bowls are fully sealed in the bottom and some have an opening. To prevent leaks, do not fill the bowl above the MAX fill line. Refer to your model's Use & Care for more information.
It is difficult to remove lid from bowl(s) or bowl(s) from base, what do I do?
- After washing in the dishwasher, allow parts to return to room temperature prior to placing on base.
- For models with cutout notches in the food processor base, bowl, and lid, a small amount of vegetable oil may be placed on snaps for easy removal.
What speed should I use for slicing and shredding?
We recommend the lowest speed for slicing and shredding. It may be marked "Speed 1" or "Lo".
What speed should I use for chopping?
We recommend using the PULSE button for chopping. Press in short bursts for more precise control and check progress frequently.
What speed should I use for pureeing and mixing?
We recommend the highest speed for pureeing and mixing. It may be marked "Speed 2" or "Hi".
What speed should I use for kneading dough?
For models that include a dough blade, we recommend the highest speed kneading. It may be marked "Speed 2" or "Hi".
How can I slice and shred with the same attachment?
Most stainless steel discs are reversible. One side is generally for shredding and the other side is for slicing. Look for the word "SHRED" or "SLICE" on the disc and make sure the function you desire is facing UP towards the lid. For example, if you want to SLICE, install the disc with the word "SLICE" facing up.
Which blade should I use for making bread dough?
Either the plastic dough blade or the metal chopping blade can be used for making pastry, bread or pizza dough. The plastic dough blade has shorter, blunt arms that gently pull and tear dough to knead it. This works well for bread and pizza doughs that knead for a little longer time necessary to develop the gluten in the dough. The metal blade cuts through the dough to quickly cut in butter or shortening, making it the perfect choice for making pie dough.
How long should I knead dough in a food processor?
The speed of a food processor makes quick work of the kneading process in bread baking. Where kneading by hand can take a very long time, a food processor can accomplish the task in seconds. Start with the dry ingredients in the food processor and with food processor running, add the liquid ingredients. Pulse until the mixtures forms a ball by incorporating all the dry ingredients. Then knead for 45 seconds with a metal blade or 60 to 90 seconds with a plastic blade. Properly kneaded dough should be smooth and elastic. If pulled, it should have a springy texture.
How long should I process for pie crust dough?
Unlike bread dough, pie crust dough should be processed only long enough to bring the dough into a ball. Pulse the flour and butter mixture several times JUST until the butter is processed into pea-sized pieces. Do not over-process. Add ice water through feed tube and process JUST until dough begins to come together. Add additional ice water as necessary. Small butter pieces should still be visible in dough.
Can I make cookie dough with a food processor?
Yes you can. In fact, it’s super easy to start without waiting to soften butter. The dough blade or metal blade chops up cold butter and quickly creams it with the sugar. Add the remaining ingredients and pulse to combine into a dough.
Why didn’t my bread rise?
The high speed of the food processor creates heat from the friction of the motor. For bread dough, use cool water and do not over process. Processing too long heats the dough which can kill yeast and prevent the dough from rising. For pie crust dough, start with chilled butter and add ice water to prevent the butter from getting too soft.
What blade or disc should I use for what foods?
- Chopping/Mixing Blade: Chop: nuts, meat, garlic, onions, peppers, celery, herbs, bread (for crumbs), crackers Mince/Puree: vegetables, fruit; Mix: salad dressings; Puree: soups, sauces; Grate: cheese, such as Parmesan (chilled)
- Slicing Disc (SLICE facing up) Cucumbers, apples, mushrooms, carrots, potatoes, cabbage, tomatoes, pepperoni, peppers, radishes, firm cheeses (chilled)
- Shredding Disc (SHRED facing up) Cabbage, potatoes, carrots, cheese (chilled)
How do I clean food particles that are stuck in the back of the food chute above the handle?
Place back of the food chute under running water to rinse out the food.
Are parts dishwasher safe?
Most food processors parts are dishwasher safe in the top rack. Refer to your model's Use & Care for more information.
How do I store the attachments?
For most of our food processors, we recommend storing the attachments inside the bowl. Install the chopping/mixing blade on the motor shaft in the bottom of the bowl, install the slicing shredding disc on the top portion of the motor shaft. Place the pusher in the chute and the lid on the bowl. For some models, you may store the lid upside down on the bowl for compact storage. For models that come with an attachment storage case, refer to the Use & Care for more information.
How do I clean the food processor?
- The blades are very sharp so use extreme caution when handling them.
- Wash Bowl, Lid, Food Pusher, Blades, and Discs in hot, soapy water or place in dishwasher. For hard to reach areas, you may use a stiff bristle brush.
- Wipe Base, Controls, and cord with a damp cloth or sponge. If necessary, use a mild nonabrasive cleanser. Never place in water or rinse under running water or other liquid.
- DO NOT use the “SANI” setting when washing in the dishwasher, top-rack only. “SANI” cycle temperatures could damage your product. All removable parts may also be cleaned in the sink with hot, soapy water. Use caution when washing Chopping/Mixing Blade and Slicing/Shredding Disc.
Is it BPA free?
What is a food processor used for?
- When it comes to a multifunctional kitchen appliance, the food processor reigns supreme. Its ability to make very quick work out of so many food prep steps – from chopping, to shredding to pureeing – is why it pulls rank over other kitchen tools. Plus, it’s the must-have culinary workhorse for anyone that prefers homemade staples like nut butters, flours and spreads over store-bought.
- Our consumer insights indicate that the top uses of a food processor are making dips, shredding cheese, preparing salad, chopping herbs and making sauce. The top ingredients used in a food processor include onions, cheese, carrots, herbs and garlic.
Is a food processor the same as a blender?
- No. Blenders are typically used for liquids and ice crushing - foods like smoothies, sauces and soups. Food processors do not require liquid and are intended for more labor intensive tasks like shredding, slicing and chopping.
- A food processor comes with an S blade or a chopping and mixing blade used to coarsely chop, grate, mince, mix or puree food. Reversible shredding and slicing disc can be used to shred cabbage for coleslaw, potatoes for hashbrowns or carrots. Slice cucumbers, apples, mushrooms, carrots, potatoes, cabbage, tomatoes, radishes and more when throwing together the perfect summer salad. Food processors make quick work of tedious tasks. For prepping meals ahead, use your food processor to prepare vegetables in bulk and then store them in the fridge. They are then ready to add to salads, mix into soups, or top pizzas on weeknights. At holiday times, the food processor is a big help in batch processing onions, celery, bread crumbs, etc. you would need for multiple dishes.
How do I choose the best food processor for me?
Choose the Attachments
- Usually different food processors will come with an assortment of discs and blades to serve a variety of food preparation tasks. Most food processors come standard with a chopping/mixing blade and a reversible slicing/shredding disc. These are great for common tasks like shredding a block of cheddar cheese, mixing up a batch of hummus and slicing cucumbers quickly for a salad. Higher-end models may come with adjustable slicing and shredding blades so you can customize the thickness of the cut or the coarseness of the shred. More extras that you might look for are dough blades, dicing discs or crinkle cut discs.
- More Bells and Whistles
- Another feature you might find in Hamilton Beach food processors is a built-in bowl scraper. Sometimes during food processing, you may find that ingredients stick to the walls of the bowl and you have to stop, take the lid off the processor, and mix the ingredients back toward the blade. The built-in bowl scraper feature makes it possible to scrape the sides of the bowl without having to disassemble the food processor, saving you time.
- There’s no one-size-fits-all food processor, but they all have features and functions dedicated to making your time spent in the kitchen easier and more enjoyable. By thinking about what is most important to you, you can begin to narrow down the many choices until you have found that perfect fit.While some food processors can be a hassle to clean, our thoughtful design elements like in-bowl blade storage and dishwasher-safe parts make these food processors easy to clean and store. Some of our food processors even offer special conveniences like reversible slicing and shredding discs and continuous feed chutes. Choose the food processor size that works for your home — from 8 to 14 cup food processors — and that fits your cooking style. Whatever recipe you plan on cooking, our food processors will cut down on your prep time. "
Success Tips for Spiralizing
- Start by choosing the best foods for spiralizing. Here is a general rule: Think about what foods will work well on a manual
food grater. If you can grate a food, it should spiralize well.
- Solid fruits or vegetables work better than those that have seeds. Seeds get caught in the Blade and will not make uniform
spirals. For vegetables such as butternut squash, use the solid part and save the end with seeds for another use.
- Size does matter. The best foods for spiralizing are the ones that most closely fit the size of the Food Chute.
- When making ribbons, symmetrical foods (like zucchini or cucumbers) will produce better results. Large foods can be cut
to fit the Food Chute but ribbons may not be as uniform or pretty.
- Scrub or peel your fruits and vegetables before spiralizing. When practical, you should peel the food. Peels add to the
pulp that can get caught in the Blade. Zucchini, yellow squash, cucumbers, and apples are examples that you could leave
unpeeled.
- Center the item in the Spiral Slicer for more even cutting. Foods that are held vertically with the Food Pusher will give the
best results.
- Apples, pears, and potatoes are examples of foods that turn brown quickly when cut. To avoid browning, sprinkle fruit
with lemon juice and place potatoes in water until ready to use. Be sure to pat dry thoroughly with paper towels.
- Spiralized fruits and vegetables can be eaten raw or cooked. Most noodles can be stored 2 to 3 days in the refrigerator in
covered containers.
- Dry the noodles with paper towels before serving or, if desired, blanch them in water to avoid watery sauces. Reduce
sauces before topping noodles to prevent thinned-down sauces.
- Spiralized fruits and vegetables will be processed in very long strands. Use a knife or scissors to cut the produce into
serving-sized pieces.Use tongs or a pasta fork to serve the noodles.
- The 1-inch (2.5 cm) leftover piece from processing can be eaten as a snack or saved to use in stock, soups, or salads.
- When spiralizing long food items, guide the item to keep it centered in the Food Chute.
Initial Test Run. What is it? Why is it important?
The Initial Test Run(Take a Test Run; page 6 of Pressure Cooker Use and Care) helps you become familiar with your Pressure Cooker. It takes 3 cups (711 ml) of water and a 2 minute cook cycle. The Test Run is a great way to ensure that the Pressure Cooker is functioning properly, that the gasket is correctly installed in the lid, and for you to understand how sealing as well as steam release works.
What is the steam release valve, and why does it leak steam?
The Pressure Cooker’s Steam Release Valve is a safety device, that regulates the internal pressure of the Cooker by pressing weight on the Steam Release Stem.
The Pressure Cooker’s Steam Release Valve has a pressure rating of 15 psi. The Steam Release Valve keeps the working pressure always under the 15 psi pressure rating by allowing excess steam to escape from the Cooking Pot.
It is normal and safe for small amounts of steam to leak from the Steam Release Valve while operating the Pressure Cooker.
In fact, the steam seen is evidence that the Steam Release Valve is effectively regulating the pressure.
How do I know if I should use Natural Release or Quick Release?
Start by referring to the recipe. The Quick Release method is used when you want to stop the cooking immediately when the cycle ends. During natural release, food is still warm and may continue to cook for the amount of time it takes to release steam. Some recipes may call for natural release for a specified amount of time and then quick release to allow the remaining pressure to escape the Cooker.
How do I release steam?
When the cooking cycle is complete, steam must be released before the Lid can be opened. There are two ways to release steam:
To release steam / pressure naturally (Natural Pressure Release) let the cooker sit approximately 10-30 minutes after cooking until the float valve goes down and Lid unlocks.Note: It may take longer depending on the amount of food being prepared. During natural release, food is still warm and may continue to cook for the amount of time it takes to release the steam.
To release steam / pressure faster (Quick Pressure Release )press Steam Release Button to allow steam to escape. The Steam Release Valve directs steam away from the Steam Release Button. Choose quick release when you want to stop the cooking immediately when cycle ends. Please note, this is not recommended if you’re cooking food with high starch content, which may cause spattering.
What is the difference between natural pressure release and quick pressure release?
Natural pressure release allows the pressure cooker to cool down naturally until the float valve drops down. This may take 10 to 30 minutes, or even longer, depending on the amount of food in the cooker. For food with large liquid volume or starch content, use the natural release method as thick liquid may splatter out.
Quick pressure release allows the cooker to cool down quickly by letting the steam out of the pressure cooker manually until the float valve drops. (Note: Never pull out the steam release valve while it is releasing steam as escaping steam is extremely hot and can cause burns.)
What are the safety mechanisms of the pressure cooker?
- Steam release valve, float valve and pressure relief safety valve: Ensures the working pressure of the pressure cooker is under the safety limit.
- Steam release valve cover: Prevents food debris from blocking the steam release valve.
- Safety lid lock: Prevents accidental opening of the pressure cooker while the cooker is pressurized.
- Automatic temperature control: Regulates the internal temperature of the pressure cooker based on the type of program selected by the user.
- Automatic pressure sensor: Keeps the working pressure operating in a safe range.
- Electrical current and temperature fuse: Cuts off power if the current or internal temperature exceeds safety limits.
- Excess pressure protection: Gasket relieves itself thus breaking the seal and allowing excess pressure to safely exit the internal chamber of the pressure cooker in an abnormal situation.
How do I know when to replace the Pressure Cooker Cooking Vessel?
Under normal use we do not anticipate any defect to develop with the Cooking Pot.
NOTE: When placing the cooking pot inside the appliance, ensure that the cooking pot is in direct contact with the heating plate, rotate slighly to the left and right unit it seats properly, or it will cause damage to the heating elments and even other components.
How do I know when to replace the Pressure Cooker Gasket?
The Gasket is made from food safe silicone. Under normal use it should last 2~3 years. If you notice tears, cracks, signs of leaking, deformation or any other damage to the Gasket, you should replace it with a Hamilton Beach Gasket.
The Gasket is dishwasher safe; however to extend its life we reccommend handwashing it.
What are High and Low pressure settings?
High Pressure is from 8– 12 psi and Low Pressure is from 4 – 7 psi.
High Pressure is recommended for almost all foods(i.e meat, poultry, beans, etc). The higher the pressure, the faster food cooks.
Low Pressure is used for delicate foods(i.e rice, vegetables, etc). Lower pressure cooks food slower when compared to high pressure.
How do I clean the pressure cooker lid?
Unplug unit. Allow unit to cool and pressure to release. When all of the steam has exited the unit, the lid will automatically unlock. Rotate the lid counterclockwise to remove.
Remove Gasket from Lid by pulling out from under metal ring.
Pull up Steam Release Valve to remove from Lid. Flip Lid over and unscrew Steam Release Valve Cover from underside of Lid.
Hold Lid at an angle, and use a small, soft brush to clear the Float Valve, Steam Release Stem, and Pressure Relief Safety Valve of any debris. Rinse these
areas with warm water.
Wash Steam Release Valve, Steam Release Valve Cover, Lid with warm, soapy water. Rinse and dry. Ensure that Steam Release Valve, Steam Release Valve Stem, Float Valve, and Pressure Relief Safety Valve are clean and free of debris.
Reassemble Lid Parts and reinsert Gasket.
Please refer to the Care and Cleaning Section of the Use and Care (pg. 14) for more cleaning tips.
Pressure is not building why?
Liquid is required to create steam and build pressure in the Pressure Cooker. Always add a minimum of 1 cup (237 ml) of water or other liquid.
Not setting the steam release valve to the CLOSE position for pressure-cooking. If it is not sealed, pressure will not build.
Gasket is not installed properly.
Is the pressure cooker dishwasher safe?
The cooking pot, gasket, roasting rack, rice measuring cup, rice paddle and condensation collector are dishwasher safe.
Though the gasket is dishwasher safe, to extend its life, we recommend hand washing it.
How long after selecting the settings will the cooker Start?
10 seconds after selecting your settings, the cooking process will start. The cooker will beep 3 times and the LED displays ON.
How full (food and liquid) can the cooking pot be for pressure cooking?
For all pressure-cooking programs the total amount of pre-cooked food and liquid in the Cooking Pot should not pass the 2/3 line. When preparing food that expands during cooking such as rice, beans or vegetables, the Cooking Pot should not pass the ½ line. Over filling the Cooking Pot may risk clogging the steam release and developing excess pressure. This may cause leakage, personal injuries, or damage to the cooker.
How should the steam release valve be positioned for pressure cooking?
The steam release valve must be in the CLOSE position for pressure-cooking.
Should I use the lid for the Sauté function?
No. Lid should be off while using this mode.
How does the Slow Cook function work in comparison to a slow cooker?
Unlike other Pressure Cookers, the Hamilton Beach pressure cookers have True Slow™ technology with 3 heat settings Programmed to ensure a gradual rise in temperature, just like a traditional slow cooker. Food doesn't overcook and slow cooker recipes come out just the way you expect.
What are the temperature settings of the Slow Cook function?
Slow Cook Mode can be used in LOW, MEDIUM, or HIGH heat.
How do I know the Pressure-Cooking process has started?
10 seconds after pressing the settings, the cooker will beep 3 times and will display ON to indicate that the cooker has entered the preheating cycle. Depending on the amount of food and its temperature, the preheating cycle can take a few minutes to 40 minutes or more. As the cooker heats up and pressure builds, the float valve rises. When the desired pressure is reached, the cooker enters the cooking cycle and displays the remaining cooking time. When the cooking cycle is completed, the cooker will beep and switches to WARM mode.
Why didn’t my pressure cooker beep when I selected the cooking mode or adjusted the timer?
If your unit did not beep when the cooking mode was selected or the timer was adjusted, the unit's sound may be turned OFF. While in Standby mode, press and hold the "+" to turn the sound ON . Press and hold the "-" button to turn the sound OFF.
How do I know if I should use natural pressure release or quick pressure release?
Start by referring to the recipe. The quick release method is used when you want to stop the cooking immediately when the cycle ends. During natural release, food is still warm and may continue to cook for the amount of time it takes to release steam. Some recipes may call for natural release for a specified amount of time and then quick release to allow the remaining pressure to escape the cooker.
How do I know when it is SAFE to open the lid?
Start by pressing ‘Stop/Cancel’. The LCD will display OFF. Always release steam before opening Lid. Additonally, make sure the float valve has dropped. Do not open the lid if the float valve has not dropped. Do not open the lid if it is locked and cannot be opened. Do not force the lid open at any time.
Note: When all pressure is released, Lid will automatically unlock. Rotate Lid counterclockwise to unlock. Remove Lid carefully, allowing excess moisture on Lid to drain back into Cooking Pot.
What do I do if the float valve is stuck?
Verify that the unit is powered OFF. Move the steam release valve to the OPEN position. Once all the steam is released, push the float valve down with a pen or long stick.
Are the Pressure Cooker Gaskets Food Safe?
The BPA free Pressure Cooker Gasket is UL and FDA tested for safety. The Gasket is an integral part of the Pressure Cooker safety features. The Gasket has been designed to withstand the high-pressure produced during electric pressure-cooking.
How do I know that I have the Gasket installed properly?
The Gasket is made from food safe silicone. Under normal use it should last 2~3 years. If you notice tears, cracks, signs of leaking, deformation of the Gasket, or any other signs of damage you should replace it with a Hamilton Beach Gasket.
The Gasket is dishwasher safe; however to extend its life we reccommend handwashing it.
Can I use another brand of Gasket?
Always replace the Gasket with Hamilton Beach branded Gasket. The use of third party Gaskets may have unexpected effects on your cooker, and will void the warranty.
Can I Deep Fry in the Pressure Cooker?
Do not use this pressure cooker for pressure frying with oil.
Are there any Foods that one must be cautious of or cannot be prepared in the Pressure Cooker?
Yes, be aware that certain foods, such as applesauce, cranberries, pearl barley, oatmeal or other cereals, split peas, noodles, macaroni, rhubarb, or spaghetti can foam, froth, and sputter, and clog the pressure release device (steam vent). These foods should
not be cooked in pressure cook mode. When preparing these types of food the Cooking Pot should not be more than ½ full.
Note: Make sure the Steam Release Valve, Float Valve and Steam Valve Cover are clean and free from debris.
Why does my pressure cooker take longer to cook than my recipe stated?
When a recipe notes "Cook time" (i.e. 10 minutes to cook) it does not account for the the total Pressure Cooking Process. Meaning, that it does not include the time required for the Pressure Cooker to come to pressure, cook and depressurize.
*Please note, a general guideline for pressure cooking frozen meat and poultry from a frozen state is to add 50% more cooking time than recipe recommends.
Can I cook frozen food in my pressure cooker?
Frozen meat and poultry can be cooked from frozen state while using Pressure Cooking modes to prepare foods; however, do not use frozen meat or poultry in Slow Cook Mode.
Thaw any meat out before cooking in Slow Cook Mode.
Please note, a general guideline for pressure cooking frozen meat and poultry from a frozen state is to add 50% more cooking time than recipe recommends.
Visit www.FoodSafety.gov for safe doneness temperatures.
What is the difference between Natural Release and Quick Release?
Quick Release: Allows the cooker to cool down quickly by letting the steam out of the cooker until the float valve drops. Never pull out the steam release valve while it is releasing steam as escaping steam is extremely hot and can cause burns. For food with large liquid volume or starch content, use the Natural Release as thick liquid may splatter out.
Natural Release: Allows the cooker to cool down naturally until the float valve drops down. This may take 10 to 30 minutes, or even longer, depending on the amount of food in the cooker. Once the cooking process is completed, turn OFF the Keep Warm mode if it is ON.
Why is there steam coming out of the float valve during the start up procedure?
When you initially start your Pressure Cooker it is normal to see ON in the display until the Cooker preheats to the desired temperature and pressure.
As the unit preheats you should see steam come out of the float valve. The temperature rise during preheat causes pressure to build within the Cooking Pot, which in turn causes the float valve to rise. When the float valve seals, the lid will lock.
Next, the timer countdown will start on the display. At this point there should be very little steam leakage.
What should I do if my Pressure Cooker Displays Error Codes 1-6?
Unit is malfunctioning; call Customer Service.
Why won't my cooker turn ON?
• Make sure outlet is functioning properly.
• Check to be sure Power Cord is securely inserted into Power Cord Port and securely plugged into outlet.
Why is the lid difficult to close?
• Make sure Gasket is inserted properly in the underside of Lid.
• If Cooker has been used to Brown/Sauté or is still warm from previous cooking, there may be a small amount of pressure in Cooker. Move Steam Release Valve to OPEN position, close Lid and then move Valve to CLOSED position.
Why won't the lid lock?
• Gasket is not installed properly.
• Debris may be blocking Gasket or Valves. Make sure all are clean and free of food.
Why is steam escaping from the pressure cooker during cooking?
• It is normal for some steam to come out of the Float Valve until the Cooker comes to pressure and Lid is locked.
• Lid may not be closed and locked properly.
• Gasket may not be inserted properly or needs to be replaced. Steam Release Valve may not be in the closed position.
• Valves or Gasket may need to be cleaned to remove debris. See “Care and Cleaning.”
Why can't I remove the lid?
Pressure must be completely released before Lid is unlocked.
See “Releasing Steam” instructions in “Meet Your Pressure Cooker.”
Why is my Pressure Cooker spattering when steam is released?
Cooking Pot may be overfilled. Fill no more than 2/3 full, or 1/2 full for foods that expand, such as rice and beans.
If spattering occurs, wear an oven mitt to protect hand and release pressure in short bursts or allow to natural release.
Why does my Pressure Cooker take so long to come to pressure?
Amount of time to bring to pressure depends on amount of liquid and food in cooking pot. Starting temperature of food may also extend time.
*Please note, a general guideline for pressure cooking frozen meat and poultry from a frozen state is to add 50% more cooking time than recipe recommends.
Why is my food not done?
• More cooking time is needed. Reset cooking mode and adjust for additional time, or set Cooker to BROWN/SAUTÉ and allow food to simmer longer.
• If LOW pressure was used, try using HIGH pressure next time.
• Make sure there is enough liquid to create steam and build pressure. A minimum of 1 cup (237 ml) liquid is recommended.
Why is my food overcooked?
• Make sure the proper pressure and cooking time was selected.
• Reduce cooking time or select LOW pressure.
The safeguards in the Use & Care manual state to unplug the Slow Cooker after use. Is this really necessary?
Yes. You should unplug all countertop electric appliances when finished using.
Can I reheat food using the Keep Warm Setting?
Do not reheat food on Keep Warm Setting. The Keep Warm Setting should only be used after a recipe has been throughly cooked. Food must be hot enough to prevent bacterial growth before using Keep Warm Setting. If food has been cooked and then refrigerated, reheat it on Low or High; then switch to Keep Warm.
What is the wattage of the slow cooker?
The wattage is located on the bottom of the appliance.
Is the crockery liner oven, stovetop, microwave, and dishwasher safe?
The crocks are microwave, oven and dishwasher safe. Do not use on stovetop.
Helpful Hint: Crocks are vulnerable to thermal shock, which is a condition caused by extreme changes in temperature. Never put a hot crock in cold water.
Are the crock and lid covered by warranty?
How do I remove the crock?
Use hot pads or mitts to remove the crock.
Does lifting the lid hinder cooking?
Yes, lifting the lid results in major heat loss which can cool the food load.
*Helpful hint: Stirring is not necessary when slow cooking. Removing glass
lid allows large amounts of steam to escape and thus the cooking time may need to
be extended. However, if cooking on High, you may want to stir
occasionally.
Is it normal for the slow cooker to boil?
A slow simmering boil is normal, however a rapid boil is not.
Can I store food in my crock?
Yes, but do not expose the crock to a sudden temperature change or the crock could crack due to thermal shock.
What size Slow Cookers are available?
HB currently makes 6 different size Slow Cookers: 3, 4, 5, 6, 7, & 8 quart models.
Is it normal for the outside bottom of the crock to be rough?
Yes, the crocks are not glaze finished on the bottom surface.
Helpful Hint: The bottom of the crock is very rough and can damage the countertop. Use caution.
Why does the glass lid sit so loosely on the crock?
The lid is intentionally loose in order to let small amounts of steam escape.
Does the crock contain lead?
Hamilton Beach specifications applicable to all slow cookers and their components (including the earthenware crocks) prohibits the product from containing any measurable amounts of lead. Furthermore, the factories that manufacture the earthenware crocks for Hamilton Beach are certified ceramic production facilities whose ceramic ware is deemed to satisfy FDA heavy metal requirements. Hamilton Beach takes all reasonable steps to ensure that the earthenware crocks accompanying our slow cookers provide safe and satisfactory service to our consumers.
Should the bottom and legs get warm?
Yes. Although plastic is an insulator, it will heat up somewhat but will not melt.
Why does the exterior of my Slow Cooker get so hot?
The sides of the slow cooker’s base get very warm because the heating elements are located here.
How do you measure the quart size of the Slow Cooker?
Like current Slow Cooker Industry practices, the quart size of our Slow Cooker Crocks are determined by measuring the total capacity to the overflow line.
Where can I find recipes for my slow cooker?
Additional recipes are available on our website at http://www.hamiltonbeach.com/recipes.
What is the odor I smell when first using the slow cooker?
The odor is coming from the heating element as it heats up for the first time. This is called “burn off” and is normal. It should subside within the first use.
What material is the lid screw made of?
Stainless steel, aluminum or a non-corrosive, non-toxic material. Select models have a plastic lid including model 33430.
Is it normal for condensation to accumulate on the lid?
Yes. It is normal for condensation to accumulate on both glass and plastic lids. Remember - try not to lift the lid often.
*Helpful hint: Each time the lid is lifted, it lengthens the cooking time.
Is it safe to put my hot cooking vessel pot in the carrying case?
Yes. The carrying case was made for safely handling a hot cooking vessel. However, do not place the cooking vessel pot in the carrying case and then re-plug.
When my slow cooker is on the low setting, why does it boil?
Our slow cookers will boil on the low setting, but only near the conclusion of cooking time (last hour). When a slow process is used to cook meat, the temperature of the contents should be brought up to 125° F within 3 hours and rise quickly to 165°.
Can I use my slow cooker for warming leftovers?
No. The slow cooker must maintain a certain temperature in order to kill bacteria.
What temperature does my slow cooker need to be at when cooking meats?
As per USDA guidelines, meats need to be kept above 140° F to avoid dangers of food poisoning.
How much food can I put in my slow cooker?
For best results, the slow cooker should be at least half-full and no more than 3/4 full.
Am I supposed to have the 'One Step Prep Slow Cooker Recipe Book' packed with my unit?
This cookbook is supposed to be packed only with the 6.5 quart oval slow cookers.
Can you tell me what temperature my slow cooker cooks on at various settings with an empty cooking vessel?
The slow cooker does not work like an oven, as it slowly rises in temperature to cook over a longer period of time. The tempertaures for each setting are High: 200-225°F Low: 180-200°F Keep Warm: 165°F.
How long can food be kept on the “keep warm” setting of a slow cooker?
The keep warm setting can be used for up to 2 hours for some foods. Food safety is not affected, but quality of some types of food will continue to decrease the longer the food is “kept warm.” Foods like chili or spaghetti sauce will be fine.
What causes the recipe for Cheddar Broccoli Soup to curdle and appear to be overcooked?
The recipe needs to be followed exactly. The recipe requires using frozen broccoli. Using fresh or cooked broccoli will cause the soup to appear curdled.
Can I use frozen, uncooked meat in the Slow Cooker?
Do not use frozen, uncooked meat in the Slow Cooker. Thaw any meat or poultry before slow cooking.
Do the cooking vessels made in China contain lead?
Lead and cadmium are naturally occurring elements in the earth. As cooking vessels are earthenware cooking vessels, lead and cadmium may be naturally present. HBB cooking vessels are porcelain enamel coated to create a barrier between food and earthenware. The porcelain enamel coated cooking vessels are evaluated using ASTM extraction test procedures with detection limits of 0.1 ug/ml for lead and 0.01ug/ml for cadmium. In HBB cooking vessels, the amount of lead or cadmium present in the extractant is below the test's limits of detection. Additionally, the factories that manufacture HBB cooking vessels are certified ceramic production facilities whose ceramic ware is deemed to satisfy FDA heavy metal requirements in accordance with the Memorandum of Understanding between the United States and China. HBB takes all reasonable steps to ensure that our cook vessels provide safe and satisfactory service to our consumers.
Why does my slow cooker cook so much faster than my older slow cookers?
Modern slow cookers use a higher wattage so any bacteria that is present will be killed within an appropriate amount of time.
Which models include the Stay or Go lid latch?
Models 33390, 33475,33550, 33575, 33740, 33675, and 33690.
Can a slow cooker cause electrical interference with a television?
A slow cooker is a resistive heating type of appliance and therefore should not create any electromagnetic interference (like a motor driven product can do).
What kind of material is the slow cooker lid latch made of?
The lid latch is made of silicone.
Are the heating elements only at the bottom of the cooker or do they wrap around and up the sides?
There are two heaters that wrap around the sides (typically, one is used for Keep Warm, one is used for Low & both are used on High).
What is the gasket on the lid of the Stay or Go slow cooker made of?
The gasket on the lid is made of Food Safe Silicone that is tested and approved by the FDA.
How much water do you put in the cooking vessel for the Banana Bread Pudding recipe?
This recipe is for the double dish slow cooker, which requires water to be placed in the cooking vessel while cooking in the insert pan (like a double boiler). When making in the cooking vessel, no water is needed.
Why does my food cook too fast?
If your slow cooker is filled less than halfway, your food will cook faster. Optimal cooking capacity for a slow cooker is 1/2 to 3/4 full.
Are slow cookers hotter than the original ones from the 1970's?
Yes. Slow cookers have changed over the years to meet food safety guidelines set by the UDSA. Slow cookers do not have thermostats, so they do not have temperature ratings for Lo and Hi settings. Lo simply uses less watts and takes longer to get to the same cooked temperature. This temperature will approach boiling.
Does the cooking vessel contain lead?
No. There is no lead or cadmium in our porcelain enamel coated cooking vessels.
Are the brown 4 quart and 6 quart liners available for purchase?
No, the brown liners are no longer available. However, you can purchase a white or black liner; they will accommodate your slow cooker.
Why am I getting a message to insert the probe when it's already inserted?
The probe may be dirty. Remove probe from slow cooker, clean the probe with a cotton cloth and re-insert.
For the model 33690, the back of the slow cooker seems much hotter than the front. Is this normal?
Yes. The heater starts at about 1.5 inches on both sides of the switch and runs towards the back. The hottest portion of the slow cooker is on the opposite side of the switch.
How can I prevent scorching when using the tea candle?
The Tea Candle wick on the Party Crock should be kept trimmed to about 1/4 inch to prevent any scorching.
Should I close the clips or use the Lid Latch™ on my Stay or Go® Slow Cooker while cooking?
NO. The Lid Latch™ or Wire Clips help secure Lid while moving or transporting. NEVER lock Wire Clips or use Lid Latch while cooking.
What is the rubber gasket made of?
Can my cooking vessel be placed in the oven for reheating?
Slow cooker cooking vessels may be heated in an oven, but the glass lids cannot because the plastic knob on the lid could melt or burn.
Where’s the model, product type and series number located on my slow cooker?
Model number, type number, series code, and wattage information is located on the rating label. The rating label is located on the bottom of your Slow Cooker.
How do I know which parts of my Slow Cooker are replaceable?
Visit www.hamiltonbeach.com/parts. Replacement parts or accessories can be searched via the model number (Option One or by Category (Option Two). If you cannot find the replacement part or accessory you need call US: 1.800.851.8900, Canada: 1.800.267.2826, Mexico: 01 800 71 16 100.
How do I determine the watts of my slow cooker?
Wattage information is located on the rating label. The rating label is located on the bottom of your Slow Cooker.
How do I determine the amps of my slow cooker?
The amps are determined by dividing the volts into the watts. Example: volts= 120, watts=1000, therefore 1000 divided by 120 = 8.3amps.
How to achieve the best recipe results in a Slow Cooker
For best results, fill Crock 3/4 of the way full but no more than 1 inch (2.5 cm) from the rim. If only half-filled, check for doneness 1 to 2 hours earlier than recipe states.
How to remove Lid and Crock
When removing lid, tilt so that opening faces away from you to avoid being burned by steam. The sides of the slow cooker’s base get very warm because the heating elements are located here. Use handles on base if necessary. Use oven mitts to remove crock.
How to transport Slow Cooker (optional feature on select models)
The Lid Latch™ or Wire Clips help secure Lid while moving or transporting. NEVER lock Wire Clips or use Lid Latch while cooking.
Place Lid Latch™ into groove under one Handle. Stretch to other side and secure in groove under other Handle. Once attached, Lid Latch™ can also be crossed over knob to further secure Lid.
Or, to use Wire Clips, move clips up onto Lid and push down on top of clip latch to secure Slow Cooker for transporting.
Why does my slow cooker lid have a hole/vent in it?
The Lid hole/vent allows excess steam to escape to avoid build up.
Can I submerse the base in water?
Do not immerse cord, plug, or base in any liquid.
Is my Slow Cooker Dishwasher Safe?
The Lid and Crock may also be washed in a dishwasher. DO NOT use the “SANI” setting when washing in the dishwasher. “SANI” cycle temperatures could damage your product.
What cooking modes are available?
Low, High, and Keep warm.
How long does keep warm last?
The Keep Warm will remain ON until the knob is returned to the OFF (O) position. Set a kitchen timer to keep track of the ON time.
Will the Slow Cooker shut off automatically?
No, turn control knob counterclockwise to OFF (O) when cooking is complete.
What programmable modes are available?
We offer a variety of Programmable Slow Cookers that range from a simple mix and match of pre-set times and temperatures to more complex customizable cooking functions that allow the selection of specific times and temperatures.
Is stirring necessary when Slow Cooking?
Stirring is not necessary when slow cooking. Removing Lid results in major heat loss and the cooking time may need to be extended. However, if cooking on HIGH, you may want to stir occasionally.
How much space should I leave between the top of the Crock and the food when cooking soups or stews?
If cooking soups or stews, leave a 2-inch (5 cm) space between the top of the Crock and the food so that the recipe can come to a simmer.
Can I prep food the night before if my morning schedule does not allow time to prepare a recipe?
Many recipes call for cooking all day. If your morning schedule doesn’t allow time to prepare a recipe, do it the night before. Place all ingredients in Crock or food safe container, cover with Lid, and refrigerate overnight. In the morning, simply place the Crock in Base and start cooking.
What should I consider when choosing recipes for a Slow Cooker?
When choosing recipes for a Slow Cooker, look for recipes that call for cooking on HIGH 4 to 5 hours or LOW 6 to 8 hours. Recipes calling for less cooking time should be checked periodically for doneness.
What foods are not suited for extended cooking in a Slow Cooker?
Some foods are not suited for extended cooking in a Slow Cooker. Pasta, seafood, milk, cream, or sour cream should be added 2 hours before serving. Evaporated milk or condensed soups are perfect for slow cooking.
How does the fat content of meat affect how much liquid is needed when Slow Cooking?
The higher the fat content of meat, the less liquid is needed. If cooking meat with a high fat content, place thick onion slices underneath so meat will not sit on (and cook in) fat.
How much liquid should I use when making soup, stew or sauce?
Slow cookers allow for very little evaporation. If making your favorite soup, stew, or sauce, reduce liquid called for in original recipe. If too thick, liquid can be added later.
When Slow Cooking a vegetable-type casserole, how can I prevent scorching on the sides of the Crock?
If cooking a vegetable-type casserole, there will need to be liquid in the recipe to prevent scorching on the sides of the Crock.
Where can I find more information on safe internal cooking temperatures?
Please visit foodsafety.gov or fsis.usda.gov for more information on safe internal cooking temperatures.
Can I refrigerate leftovers in the crock?
To store leftovers after cooking, do NOT place the entire Crock in the refrigerator since contents will take too long to cool. Instead, divide leftovers into smaller containers and place into refrigerator.
Can I leave under cooked or raw meat in the Slow cooker until I'm ready to prepare my meal later in the day?
Never allow undercooked or raw meat to sit at room temperature in the Slow Cooker. Once meat is placed into the Crock, it should be cooked immediately (unless prepping Slow Cooker the night before, where Crock should be placed into the refrigerator).
Are stove top safe cooking pots available?
Yes, we have Slow Cookers that offer cooking pots that allow you to sear or brown meat on your stovetop, then finish meal in Slow Cooker. A few models to check out are 33265, 33662, and 33663.
What is the proper way to clean my Slow Cooker?
WARNING! Electrical Shock Hazard. Disconnect power before cleaning. Do not immerse cord, plug, or base in any liquid.
1. Unplug and let cool.
2. Use oven mitts to remove Crock.
3. Wash Lid and Crock in hot, soapy water. Rinse and dry. The Lid and Crock may also be washed in a dishwasher.
DO NOT use the “SANI” setting when washing in the dishwasher. “SANI” cycle temperatures could damage your product.
4. Wipe Base with a soft damp cloth or sponge and dry.
5. Do not clip Lid during storage (optional feature).
How can I ensure long life of my Slow Cooker Lid and Crock?
Avoid sudden, extreme temperature changes. For example, do not place a hot lid or crock into cold water, or onto a wet surface.
• Avoid hitting crock or lid against faucet or other hard surfaces.
• Do not use crock or lid if chipped, cracked, or severely scratched.
• Do not use abrasive cleansers or metal scouring pads.
• The bottom of the crock is very rough and can damage the countertop. Use caution.
• The crock and lid can become very hot. Use caution. Do not place directly on any unprotected surface or countertop.
• The crock is microwave-safe and oven-proof, but never heat crock when empty. Never place crock on a burner or stove top.
• Do not place lid in a microwave oven, conventional oven, or on stove top.
Is my Crock microwave, stove top or oven safe?
The crock is microwave-safe and oven-proof, but never heat crock when empty. Never place crock on a burner or stove top.
Helpful Hint: Crocks are vulnerable to thermal shock, which is a condition caused by extreme changes in temperature. Never put a hot crock in cold water.
Should I clip the Lid during Storage?
Do not store with Lid clamped down.
Where can I order replacement parts?
To order replacement parts:
Visit www.hamiltonbeach.com
or Call
US: 1.800.851.8900
Canada: 1.800.267.2826
Mexico: 01 800 71 16 100
Can I purchase a heating element or any internal part?
No. We do not intend for Slow Cookers to be repaired. Internal parts are not sold to consumers.
What material is the Stay or Go® Lid Latch™ made of?
The lid latch is made of Food Safe Silicone that is tested and approved by the FDA.
Why is my food under cooked?
• Was food cooked on the KEEP WARM setting? Only cook on LOW or HIGH setting.
• Was power interrupted?
• Did you select the LOW heat setting, but used a cooking time based on the HIGH heat setting?
• Crock was overfilled. For best results, fill Crock no more than 1 inch (2.5 cm) from the lid.
• Lid was not placed correctly. Check to make sure Lid is seated properly on the crock.
Why was my food overcooked?
• Foods will continue to increase in temperature after desired temperature has been reached. Check food when cooking time has been reached.
• Did you select the HIGH heat setting, but used a cooking time based on the LOW heat setting?
• Crock was less than half full. Check for doneness 1 to 2 hours earlier than recipe states.
Why isn't my food done cooking after the amount of time recommended in my recipe?
This can be due to voltage variations (which are commonplace everywhere) or altitude. The slight fluctuations in power do not have a noticeable effect on most appliances. However, they can alter the cooking times in the Slow Cooker by extending the cooking times. You will learn through experience if a shorter or longer time is needed.
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