Supervisor, Customer Replenishment Planning

Department: Operations

Supervisor, Customer Replenishment Planning                                                                                                                

At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior and team work.  We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years.  We offer a comprehensive compensation and benefits package which includes health, dental and vision insurances, along with 401(k),  paid vacation, a paid charitable day off to share your talents with the non-profit of your choice, “summer hours” which is a great opportunity for long weekends all summer long, a quarterly subsidy to help cover the costs associated with staying fit, standing desks, the ability to purchase our products at a discounted cost, employee recognition, team building activities, a casual dress code, and flexible hours just to name a few of the advantages of working for this dynamic company.

We are seeking qualified candidates for a Customer Replenishment Supervisor position at our Corporate Headquarters in Glen Allen, Virginia.

Responsibilities of the Position Include:

The Supervisor, Customer Replenishment is responsible for supervising and leading a team of replenishment planners that support the majority of our customers within the U.S. Consumer segment of our business.  As such, the Supervisor is a working manager who:

  • Assigns work, develops training materials, sets goals/priorities and conducts performance reviews for their team members
  • Prioritizes containers to be unloaded at our distribution center 
  • As needed, allocates stock to orders for items in short supply
  • Enters purchase orders into our computer systems
  • Verifies pricing and confirms stock availability
  • Supports our sales team by answering questions and resolving order issues
  • Monitors inventory availability in comparison to customers’ forecasts
  • Communicates with our distribution center to ensure proper shipment routing
  • Researches EDI raw data to resolve customer order issues
  • Reviews and implements customer vendor guides for shipment compliance
  • Works directly with customer accounts regarding order and inventory status

Requirements of the Position Include:

  • Bachelor’s Degree in business, management, supply chain management or other relevant discipline and/or equivalent professional work experience
  • 2+ years of experience as a customer replenishment planner
  • Experience utilizing ERP systems on a daily basis; proven computer literacy with MS Office products
  • Strong interpersonal communication skills (verbal and written)
  • Experience managing customer replenishment planning across a wide range of account sizes is preferred
  • Experience with Epicor and/or Logility is preferred

Our employees enjoy working in a tobacco-free and drug-free environment.  We do not consider candidates who use tobacco products.  Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce.  We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit

If you are interested and qualified for this role, please apply HERE.



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